learn about our history

About Us

About us

Our Story

Our company’s history is rooted in the collaboration of three exceptional individuals who shared a common vision and a passion for providing an unmatched client experience while maintaining the highest standards of accuracy and compliance. Meet our esteemed founders: John W. Gilbert, Esq., Theresa Ramond, and Fernanda Sotomayor. Having previously worked together at a prominent title company, they quickly recognized their shared values and set out to build a company that not only prioritizes client satisfaction but also fosters a nurturing environment for our team of processors, admin support, attorneys, and post closers. With their extensive tenure in the title industry, John brings profound legal expertise, Theresa excels in operational management, and Fernanda adds her versatile skills as a senior processor and licensed settlement agent. Together, they form an unstoppable team, driving our company’s success and ensuring every client receives exceptional service, precision, and peace of mind throughout their real estate journey.

“We make a living by what we get, but we make a life by what we give”

Winston Churchill

Service is key

What makes us different

The Chalet Settlements Way

At Chalet Settlements, we take pride in our unique approach that sets us apart from the competition. We believe in the power of effective communication, ensuring that you are informed and involved every step of the way. With the help of our cutting-edge technology software, Qualia, we offer a streamlined process that prioritizes your convenience and peace of mind

But it’s not all business; we bring the fun along too! Our experienced team is not only highly knowledgeable but also dedicated to making your closing experience enjoyable. We go out of our way to meet your needs, offering the flexibility of remote closings or closing at a location that suits you best.

At Chalet Settlements, we believe that every client deserves exceptional service, a smooth closing process, and a touch of personalized care. 

Communication

While our business hours are from 9am-5pm, we recognize that the world of real estate operates around the clock. That's why we have a dedicated team member available after hours and on weekends to ensure that your needs are met and that you receive the prompt assistance you deserve

Technology Software

We provide real-time updates and notifications throughout the title process, keeping you informed about important milestones, document status, and key events. This transparency enhances communication and experience satisfaction.

Keeping you secure

We prioritize data security and maintain robust encryption protocols and security measures. Client and customer data is protected and stored securely, ensuring confidentiality and compliance with data privacy regulations.

Software

What is Qualia?

We Will Help You Every Step Of The Way

Send us a message and we’ll promptly respond with tailored answers to address your specific questions.

important things you should know

Frequently Asked Questions

Title insurance protects you from potential ownership disputes, liens, or other legal issues that may arise with the property. It provides peace of mind by ensuring you have a clear and marketable title.

The cost of title insurance can vary based on factors such as the property value and location. We provide personalized quotes based on your specific circumstances. Contact us for a customized estimate.

The closing process can vary depending on various factors, such as the complexity of the transaction and the responsiveness of all parties involved. On average, it takes approximately 30-45 days from contract to closing.

The title search involves examining public records to ensure the property’s title is free from any liens, encumbrances, or ownership disputes. This step is crucial to uncover any potential issues before closing.

The specific documents required can vary depending on the transaction, but common documents include identification, proof of insurance, loan documents, and any relevant contracts or agreements. Our team will guide you through the document preparation process.

Yes, we offer remote closing options for added convenience. Our team will work with you to ensure a secure and smooth remote closing experience using electronic signatures and secure document transfer methods.